- Don't name a company after yourself (because then you can't outsource to a team!)
- Use Skype in order to meet your client at their place.
- It's more intimate
- It's more convenient (you're in their living room). At a time convenient to you/them.
- No need to dress up.
- No need for clients to worry about expensive overheads (like a nice office).
- Reminder: A happy fund manager is best execution. An unstressed fund manager is best execution. When you are happy and comfortable and un-stressed, you can give your best service to the client.
Original post/podcast available here: http://www.tropicalmba.com/10trueclients/
Background:
I have been listening to the Tropical MBA podcasts and feel they add great value. However, it is a bit of a pain to listen to a podcast for a number of reasons (time, cheesy intros/outros, inability to understand US accents/slang). Unlike SPI, TMBA does not currently include online transcripts, so I have taken my own notes as I listen to the podcasts (so that I would hopefully not have to listen to them again) and am sharing them here. They are things I find relevant, including my own thoughts that have been triggered from listening in.
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